Well, we always try to satisfy all your needs through better customer support and sales services. However, we will get directed to make your full refund only for the items that are wrongly dispatched to you from our side by mistake. Since initiating this customer need to make a formal complaint to our team informing us and detailing us regarding the incident and will activate the return policy. Similarly, all the claims for the shortage or damages must be reported within 3 to 4 days of your buying to our customer support by stating the mobile or What’s app number to our team. Well, in this regard, we want to see at least a positive approach by customers and full cooperation from their end.